Anthem Blue Cross Cal MediConnect works with many pharmacies in Los Angeles County. And we cover a wide range of brand-name and generic drugs.

• Need a prescription filled?
• Bring your Anthem Blue Cross Cal MediConnect card and your prescription to a network pharmacy. You can also use a network mail-order pharmacy.
• See what drugs we cover
• Download the formulary (Drug List)
  Need a printed copy of the Formulary (Drug List)?
  Call Member Services at 1-888-350-3447 (TTY: 711) Monday through Friday from 8 a.m. to 8 p.m. to ask us to mail you a formulary. You can order by phone whether or not you’re already a member.
  
  If you are already a member, you can e-mail us to ask for a printed formulary. When you e-mail us, we will call you to verify your membership so we send you the right formulary.

• Getting a temporary supply
• In some cases, we can give you a temporary supply of a drug that is not on the drug list or when it is limited in some way. More information about a temporary supply can be found here.
• Find a pharmacy in our network
• Download a copy of the Provider and Pharmacy Directory
• Don’t see your pharmacy? See your Member handbook to find out about out-of-network coverage.
• Mail-order pharmacy
  As an Anthem Blue Cross Cal MediConnect Plan member, you can get prescription drugs shipped directly to your home through Express Scripts, our network mail-order pharmacy program.
  
  
  • To get order forms and information about filling your prescriptions by mail, call Express Scripts Mail Order department at 1-866-830-3883 (TTY 711) 24 hours a day, 7 days a week or visit the Express Scripts Website.
  • Express Scripts, Inc., Home Delivery Pharmacy Order Form (PDF)
  • You can expect to receive your drugs within 14 days after you place your order. If your mail-order drugs do not arrive within 14 days, you should call Member Services at 1-888-350-3447 (TTY 711).
  • As a member, you may be able to sign up for automated mail-order delivery of all new prescriptions at any time by calling 1-866-830-3883 (TTY 711) 24 hours a day, 7 days a week or going to www.express-scripts.com.
• File an appeal or grievance
  Information on appeals and grievances

• How we make decisions
• Coverage determinations and exceptions
• Appointment of Representative Form
• Redetermination Request Form (PDF)
• Coverage Determination Form (PDF)
• Prescription Drug Claim Form (PDF)
• 2019 Prior Authorization Criteria (PDF)
• 2019 Step Therapy Criteria (PDF)
• Medication Therapy Management Program (MTMP)
• MTMP Quick Reference Guide (PDF)